General Information about the Company
MasterPapers.com is a fairly experienced company in the field of custom writing services. It has been operating since 2004 and it is one of the first academic writing services. The headquarters of the company are based in Albany, the state of New York, the USA. Further, you can read our MasterPapers review.
According to the general background information provided on the home page, the company manages tons of academic papers per year. Besides, they claim that the number of clients who seek professional help from them on a daily basis is impressively large. However, judging from the free samples of essays provided on the website, we cannot help but wonder where the true professional and qualified writers are. The quality of the papers wishes to be better.
MasterPapers.com offers a vast array of the disciplines, subjects, and topics to choose from. When placing an order, you can notice that the company specializes in art, psychology, physics, and other areas of research. The company also claims to cope with a variety of writing levels and paper complexity: from high school to PhD. To test the quality of writing MasterPapers.com provides, we have decided to place a coursework order that comprises of 5 pages with double spacing and is due for submission in 7 days. The subject the coursework is needed for is history and it is a must that the paper is written by a US writer. If you are interested to find out what we have received in the end, read on.
Pricing Policy, Discount Policy, Payment Options
The pricing policy of papers ordered at MasterPapers.com depends on such factors as the type of paper, the paper length, the paper complexity, the deadline, and the type of service among others. There can be also some additional features but a customer should pay extra in order to get them. The price per page starts with $14.91 for a high-school level essay due in 20 days. The same paper with a shortest possible deadline (one hour) will cost $43.60 per page. The most expensive orders are of PhD level. More so, if one page of PhD level is needed within one hour, it will cost $54.25 not taking into account extra features.
The discount system of MasterPapers.com is based on so-called bonuses. Upon placing the first order, you are granted 15% of a discount. These 10% go to a special bonus account. Then, you are given 5% of a discount for the next orders. The company also promises to add some additional bonuses but there is no clear information as to what kind of bonuses they are and under what conditions one gets them.
Despite the fact that MasterPapers.com claims to be a seasoned provider of custom writing, there is no guarantee clearly stated on the website that the information provided by customers is kept in confidentiality and never forwarded to the third parties. The payment can be conducted via PayPal, Discover, and ordinary credit cards. The price we were supposed to pay without any discounts comprised $80.95, which is really reasonable.
Quality of Orders
So, what quality of papers are you guaranteed for the stated price? We have browsed through the company’s website to see whether there are positive testimonials from customers. Luckily, we have managed to find some positive feedbacks. We also recommend you to check the free paper samples attached on the website if there are any. It will provide you more clarity concerning how well the company’s writers can cope with orders. Having scanned the free paper samples, we should conclude that in general they were okay but at times they made us wonder whether the papers were really provided by native speakers.
When we have received our ordered coursework, we have discovered that it is written according to the topic, it is formatted properly, and it contains the required number of credible sources. However, there were a few grammar, spelling, and punctuation mistakes. Still, it did not bring us much challenge to fix them. Afterwards, we decided that it would be a good idea to check the content for originality of writing, so we scanned the coursework via anti-plagiarism software. We were totally frustrated when we saw that the result is positive and the paper contains more than 30% of plagiarism. Thus, we have made a refund request.
Client Support
The customer support service can be reached via email, telephone, and online chat. The live chat support operates 24/7. When we decided to send a refund request, we decided it would be most effective to call them. One of the support agents promptly responded to us but he was asking us dozen times what the reason of the refund was. It seemed they were speaking some other language. We did not get the desired support.
Conclusion
Customers leave both positive and negative feedbacks but the latter prevail. It should be a warning sign for the potential clients, especially if they expect papers of brilliant quality. One of the vivid advantages is that the company is experienced. Still, the quality of papers is not the best you could have.
Beware!
MasterPapers.com is rated 6.6/10 which is below average.
Review is written by Jimmy Ruiz
MasterPapers.com Review
Comments
SCAMMERS DETECTED! It is so easy to believe you cooperate with professionals – their customer support is great and they are native speakers, for sure! I can’t say the same about their writers. Probably, they hired cheap labor force just to earn more money. But what about the customers who need high-quality works? I got a paper full of mistakes and even their promising editors could not correct them!
They told they have no extra fees, but after I paid $80 for my paper, they asked for extra 20 dollars for timely completion. I checked on the deadline several times and I clicked on the option Download right after it expired. What was there? Nothing at all! So, I paid for the paper, then I added some more money, and there I was – with no assignment! My essay was past the due date. I called support agents and tried contacting them online, but all responses were automated. They are robbers!
Yes, they did the task. There was no issue with the urgency. I got it right on time, but the question is “did you, guys, at least check my files?” There are no supporting ideas in any paragraphs. There are no topic sentences either. The list of sources has one source only! Is there any in-text citation? Not really! They just copy pasted a paragraph without any paraphrasing. The author likes the word ‘sophisticated’ and he used it ten times! Not an expert approach!
It seems that my writer did not bother about the rubric at all. I provided all the details and underlined the sections which he did not notice. After that, he added some sentences, but the grammar is so poor that I can hardly understand what he wants to say. A really crappy assignment! I asked for another revision, but they told me it was too late for that. NOT RECOMMENDED.
What would you say if your essay was 90% plagiarized? It is not my imagination that pictured it! My school sent me a report and I contacted the website with it. They told me that their plagiarism detection software finds the paper original. Crap!
Masterpapers.com is the website you should block! Stay away from them! They give absolute guarantees that every paper is checked for plagiarism and after that, they give non-original writing! Masterpapers.com could not tell a fake paper from the original text. That is unacceptable. Rewording of the source was done by some amateur who made lots of mistakes throughout the text. Three revisions and no changes! And their money-back guarantee is pathetical! I got nothing and they guaranteed 10% of my money!
Very unprofessional agents. I did not receive proper assistance; I had a feeling their agent did not speak English. I did not resolve my problem as everything they could do was just to deliver my request to the writer’s department.
I placed only two orders with MasterPapers.com and that is the end of our cooperation. Three writers were working on my papers. Still, all of them failed. How that can be possible? They make efforts and do revisions and try to follow the instructions. Still, they have no relevant qualifications to do this job and so they eventually fail. Use their services only if you have no other choice.
The company has the worst customer support agents ever. They are unprofessional and unresponsive. The 24/7 customer support help they promise you is not working. I have been waiting for a response for hours. I wanted to get in touch with them to send some updates, but in the end they did not answer me and the paper was completed according to old requirements. Avoid doing some business with them.
I do not recommend this company. They often deliver plagiarized content. For such a poor service, they have high prices.
I was disappointed with the quality of writing. I ordered a history paper and it had no sense. I doubt that the writers are native speakers of English as the company claims. The paper had bad grammar, sentence structure, and punctuation.
They just copy-pasted from various textbooks and I know this because I have those books they copied content from! I demanded a refund but they refused to give it to me saying I need to pay their writer for his time and labor. Crappy policy that's not in favor of their clients!
Do not deal with this fraudulent agency! That was the worst experience ever.
This writing service does not deserve to be called in this way at all. This is something ridiculous. My deadline was missed, their support representatives could not properly explain me anything which I asked about. Though I received my paper, the task was failed.
This company is a real crap! Their experts can cope with a simple custom essay. The quality was the lowest of the low. Nobody paid attention to my requirements. It was impossible to get in touch with my expert or customer support agents. All means of communication were off or dead. Once the money had been paid by me, the company seemed to cease its existence.
It is a weird service. They claim that they never miss deadlines, but they do. They say that they adhere to all the requirements, but half of them were just disregarded. I requested for a refund and I will see if they will pay it.
The first papers I ordered at this writing service were well-written. However, the last two case studies received C and C-. I am not sure if I can use this writing service again.
I provided detailed instructions on how my research paper should have been done. But the writer ignored all of my guidelines. The paper is received is completely off-topic.
I am not good at physics, so I decided that the company would definitely help me as it would be hard to provide a paper that is worse than mine. However, it appeared to be not so hard in reality. Being rather bad at physics, even I noticed numerous mistakes in the calculations. So, how can I rely on this service for more serious writing assignments?
If you value your time and money, do not rely on MasterPapers.com. I got my paper a week (!!!) after the deadline! And it was nothing even close to what I expected to receive.
MasterPapers.com have no understanding of deadlines. They kept telling me that my order was almost finished and asked for extensions. My order was delivered late and I did not submit my paper on time, so I lost points.
There were several grammatical errors in this essay. Besides, they sent it 12 hours after the deadline and my teacher penalized me for that. I cannot recommend this service to other students.
A complete and unuttered fraud!!!!
Their papers are PLAGIARIZED!!!
Their customer support made me mad. I just wanted to send my paper for a revision, that's all. And they kept on repeating that refund is impossible. I think they just didn't understand me.
It was difficult for me to choose among many similar services, but in the end, I stopped at MasterPapers.com. The first impression was not very positive, as the writer did not instantly understand the idea of the topic and made some grammatical mistakes.
After the essay I’ve received from them almost destroyed my education, I don’t think I will ever use any essay writing service. They are all liars! They promise papers of a good quality, but in the end you get a mess with too much plagiarism!
Not as high quality as I would expect for the price.