There are lots of custom writing companies out there, but choosing the one that can deliver high-quality papers can be a real challenge. Your hard-earned money should be going towards creative and informative content that gets you better grades.
General Information about the Company
MasterPapers.com is a fairly experienced company in the field of custom writing services. It has been operating since 2004 and it is one of the first academic writing services. The headquarters of the company are based in Albany, the state of New York, the USA.
According to the general background information provided on the home page, the company manages tons of academic papers per year. Besides, they claim that the number of clients who seek professional help from them on a daily basis is impressively large. However, judging from the free samples of essays provided on the website, we cannot help but wonder where the true professional and qualified writers are. The quality of the papers wishes to be better.
MasterPapers.com offers a vast array of the disciplines, subjects, and topics to choose from. When placing an order, you can notice that the company specializes in art, psychology, physics, and other areas of research. The company also claims to cope with a variety of writing levels and paper complexity: from high school to PhD. To test the quality of writing MasterPapers.com provides, we have decided to place a coursework order that comprises of 5 pages with double spacing and is due for submission in 7 days. The subject the coursework is needed for is history and it is a must that the paper is written by a US writer. If you are interested to find out what we have received in the end, read on.
Pricing Policy, Discount Policy, Payment Options
The pricing policy of papers ordered at MasterPapers.com depends on such factors as the type of paper, the paper length, the paper complexity, the deadline, and the type of service among others. There can be also some additional features but a customer should pay extra in order to get them. The price per page starts with $14.91 for a high-school level essay due in 20 days. The same paper with a shortest possible deadline (one hour) will cost $43.60 per page. The most expensive orders are of PhD level. More so, if one page of PhD level is needed within one hour, it will cost $54.25 not taking into account extra features.
The discount system of MasterPapers.com is based on so-called bonuses. Upon placing the first order, you are granted 15% of a discount. These 10% go to a special bonus account. Then, you are given 5% of a discount for the next orders. The company also promises to add some additional bonuses but there is no clear information as to what kind of bonuses they are and under what conditions one gets them.
Despite the fact that MasterPapers.com claims to be a seasoned provider of custom writing, there is no guarantee clearly stated on the website that the information provided by customers is kept in confidentiality and never forwarded to the third parties. The payment can be conducted via PayPal, Discover, and ordinary credit cards. The price we were supposed to pay without any discounts comprised $80.95, which is really reasonable.
Quality of Orders
So, what quality of papers are you guaranteed for the stated price? We have browsed through the company’s website to see whether there are positive testimonials from customers. Luckily, we have managed to find some positive feedbacks. We also recommend you to check the free paper samples attached on the website if there are any. It will provide you more clarity concerning how well the company’s writers can cope with orders. Having scanned the free paper samples, we should conclude that in general they were okay but at times they made us wonder whether the papers were really provided by native speakers.
When we have received our ordered coursework, we have discovered that it is written according to the topic, it is formatted properly, and it contains the required number of credible sources. However, there were a few grammar, spelling, and punctuation mistakes. Still, it did not bring us much challenge to fix them. Afterwards, we decided that it would be a good idea to check the content for originality of writing, so we scanned the coursework via anti-plagiarism software. We were totally frustrated when we saw that the result is positive and the paper contains more than 30% of plagiarism. Thus, we have made a refund request.
The customer support service can be reached via email, telephone, and online chat. The live chat support operates 24/7. When we decided to send a refund request, we decided it would be most effective to call them. One of the support agents promptly responded to us but he was asking us dozen times what the reason of the refund was. It seemed they were speaking some other language. We did not get the desired support.
Customers leave both positive and negative feedbacks but the latter prevail. It should be a warning sign for the potential clients, especially if they expect papers of brilliant quality. One of the vivid advantages is that the company is experienced. Still, the quality of papers is not the best you could have.