There are lots of custom writing companies out there, but choosing the one that can deliver high-quality papers can be a real challenge. Your hard-earned money should be going towards creative and informative content that gets you better grades.
General Facts about the Company
ThePensters.com has been operating in the sphere of custom writing for about ten years now. As such, there have been many reviews and feedbacks from the company’s clients about its service. Some of the company’s clients asked us to provide a comprehensive and professional evaluation of ThePensters.com in order to inform the potential customers whether the service is worth attention or no. Therefore, we visited the company’s website and looked through its usability, interface, and content. We read the testimonials from the other clients and found out that there were contradictory ones. So, we decided to order a paper on our own to evaluate personal experience cooperating with the company. We purchased a 5-page coursework of high school level that was due within the deadline of 7 days. The coursework had to be on history topic and it had to be written by a US writer in double spacing format.
ThePensters.com guarantees a custom-oriented approach to writing academic papers. As such, clients are even allowed to choose a writer on their own. The company does not assign you a specific writer but lets you choose your preferred one. Moreover, there is advantage about order payment: you pay for the order only after you have got the paper and approved it. As such, there is a guarantee that you will pay only for credible and high-quality content. The company specializes in writing papers of different types and academic levels. Students can order any type of paper: essays, research papers, term papers, reports, reviews, lab reports, case studies, scholarship essays, admission essays, thesis papers, and even dissertations.
Prices, Payment Process, and Discount System
There exists a bidding system on the website where the company’s writers bid for the placed order on the website. Customers and writers can then negotiate the price and probably get a reduction. The total sum of our order was almost $84 but we bid with the writer and got a two-dollar discount.
Despite the fact that writers can ask for some price reductions directly from their writers, there are no generally accepted discount systems on the website. This is a great disadvantage since customers can never get any loyalty program regardless of the number of pages they buy from ThePensters.com.
Quality of Services
As soon as we noticed that ThePensters.com has a bidding system of payment, we set a relatively long deadline and waited some time for the most affordable price for us. The greatest disadvantage about the bidding system is that sometimes you have to wait long before you get the price that is affordable for you. In case of our order, approximately 10 writers were interested in writing it and sent their bids to us. We picked the writer according to his qualifications and experience in the field of history and overall in academic writing. We expected to get an excellent paper of premium quality but in the end we were somewhat dissatisfied with the content.
The only positive aspect about the service was that we received the paper on time (to be more precise, well in time). Unfortunately, that was the only one advantage of the service. The coursework we got was totally terrible in all terms. First, it was poorly researched: the discussion was vague and not clear, there were some general facts presented and it was hard to trace the central idea. Second, it was clear that the writer has a bad command of English (even though he claimed to be an experienced writer specializing in history). Third, the paper was full of grammatical, spelling, and punctuation mistakes. On the whole, after we received our order from ThePensters.com, we came to realize why there were so many negative feedbacks about the company online.
Customer Support Service
When we looked through the writers’ page to get acquitted with the company’s professionals we might cooperate with, we saw that all writers are experts in a variety of subject areas in research fields. Besides, it was mentioned that they have awards and solid experience. Still, now we doubt about the credibility of the information provided on the company’s website.
We were not satisfied with the customer support service either. We tried to contact the support service via email but we had to wait long for the reply from them. We wanted to ask some questions about the service and the company’s writers but the customer support agents were not really responsive.
The company has mainly disadvantages: bidding system, the lack of discounts and loyalty programs, poor quality of papers. Still, the company is not a scam, so it has all chances of improving. So far, we do not recommend ThePensters.com for its potential customers.